Highland Networks - Increased Packet loss – Incident details

Increased Packet loss

Resolved
Operational
Started about 4 years agoLasted 5 hours 36 minutes

Affected

Network Infrastructure

Operational from 1:27 PM to 7:04 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    Emergency Maintenance has started! Network services will be briefly down during this maintenance, we will update this incident once resolved.

  • Investigating
    UTC
    Investigating

    We are currently seeing increased latency, loss of speed, and increased packet loss across many endpoints.

    We are currently working with our Telco operator to see what is happening.