Highland Networks - Notice history

All systems operational

Main Website - Operational

100% - uptime
Feb 2022 · 99.67%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Billing & Ticket System - Operational

100% - uptime
Feb 2022 · 99.67%Mar · 99.96%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Power Infrastructure - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Network Infrastructure - Operational

100% - uptime
Feb 2022 · 99.67%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

DNS Servers - Operational

100% - uptime
Feb 2022 · 99.67%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

HVAC Systems - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

VPS Cloud Infrastructure - Operational

100% - uptime
Feb 2022 · 99.67%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

Apr 2022

No notices reported this month

Mar 2022

Billing Panel is inaccessible due to server issue
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    Billing panel is inaccessible due to a server issue. We are currently working on getting this back up.

    This has no impact to your service functionality

INFORMATIONAL: Fiber Ring Upgrade
  • Update
    March 11, 2022 at 7:00 AM
    Update
    March 11, 2022 at 7:00 AM

    Maintenance has completed successfully

  • Completed
    March 11, 2022 at 7:00 AM
    Completed
    March 11, 2022 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    March 11, 2022 at 5:00 AM
    In progress
    March 11, 2022 at 5:00 AM

    Maintenance is now in progress

  • Planned
    March 11, 2022 at 5:00 AM
    Planned
    March 11, 2022 at 5:00 AM

    We are performing updates to our fiber ring and traffic will be redirected onto the other half of the fiber ring during this time.

    There will be no outage on your services. There may be increased latency during this period between 50-100ms.

INFORMATIONAL: Network Security Maintenance
  • Update
    March 03, 2022 at 6:00 AM
    Update
    March 03, 2022 at 6:00 AM

    Maintenance has completed successfully

  • Completed
    March 03, 2022 at 6:00 AM
    Completed
    March 03, 2022 at 6:00 AM

    Maintenance has completed successfully

  • In progress
    March 03, 2022 at 5:00 AM
    In progress
    March 03, 2022 at 5:00 AM

    Maintenance is now in progress

  • Planned
    March 03, 2022 at 5:00 AM
    Planned
    March 03, 2022 at 5:00 AM

    We are performing security patches on some of our network hardware.

    There is no predicted impact to your services.

Feb 2022

Network Bandwidth Upgrade - 2/21/22
  • Completed
    February 22, 2022 at 6:19 AM
    Completed
    February 22, 2022 at 6:19 AM

    Maintenance has completed successfully.

    All Services are restored.

  • In progress
    February 22, 2022 at 5:01 AM
    In progress
    February 22, 2022 at 5:01 AM

    Maintenance is now in progress.

  • Update
    February 22, 2022 at 4:50 AM
    Update
    February 22, 2022 at 4:50 AM

    ATTN: Maintenance will be starting in 10 minutes. This will last around 90 minutes and there will be a network outage during this window.

    We will inform you once it has been completed.

  • Update
    February 21, 2022 at 5:00 AM
    Update
    February 21, 2022 at 5:00 AM

    We are planning on upgrading one of our main 10GBPS links to support more traffic. Network appliances will need to be re-configured during this time period and modules replaced throughout our network.

    We estimate this maintenance will last 1hr-1hr and 30 minutes.

  • Planned
    February 17, 2022 at 5:27 AM
    Planned
    February 17, 2022 at 5:27 AM

    Correction: Maintenance will occur Monday going onto Tuesday at 12AM.

Network Wide: Fiber Cut
  • Resolved
    Resolved

    Fiber cut has been repaired by construction teams. Datacenter connectivity has been restored.

  • Update
    Update

    Update: Construction teams are still en-route to the source of the fiber cut.

  • Identified
    Identified

    Update: Construction crews have been dispatched to replace the cut fiber. I should have another update in 30-40 minutes.

  • Investigating
    Investigating

    Segra is reporting a fiber cut on one of the main backbones that occurred at 12:10 AM. Techs are on site investigating the damage. The facility has not provided an estimated time to restore.

Feb 2022 to Apr 2022

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